Security and Compliance

Learn more about our security practices and compliance measures.

Overview
‍At H2, we take security seriously and have implemented robust measures to protect our customers' data. Below, we outline our security practices and compliance measures. It's our top priority to ensure your data safe and secure at every layer of our software.

Security Practices
We use state-of-the-art, industry-standard encryption to protect data in transit and at rest.
Access to customer data is strictly controlled and limited to authorized personnel.
We conduct regular security audits and vulnerability assessments to identify and address potential threats.

Enterprise security
‍All corporate devices are equipped with compliance monitoring protection and encryption. Endpoint security alerts are monitored with 24/7/365 coverage.
We provide comprehensive security training to all employees upon onboarding and annually.
H2's security team shares regular threat briefings with employees to inform them of important security and safety-related updates that require special attention or action.

Certifications
H2 is SOC 2 Type II compliant, as certified by an independent third-party auditor. You can request the SOC 2 Type II audit report by emailing security@h2corporation.jp.
Our security practices are regularly reviewed by independent third-party auditors to ensure compliance with industry standards and regulations.

FAQ
Who is your cloud infrastructure provider?
‍We use Amazon Web Services (AWS).

Is your data encrypted?
‍All communication outside our cloud environment is encrypted. In addition, our databases are encrypted at rest.

Could you share any details around your practices for reacting to security incidents?
‍We take security very seriously at H2 due to sensitivity of our customers data. We review security issues as soon as possible and you can report them by emailing security@h2corporation.jp. In case of a potential severe security incident, we're committed on informing any affected users.

How can I access, transfer or delete my data?
‍Contact us at security@h2corporation.jp and we can help.

How can I contact H2 for requests relating to my data?
‍Please write into security@h2corporation.jp and we'll be happy to assist you.